Information on the service

Today, more than ever, it is essential to make good use of water resources, and there is every reason to prosecute any illegal use of water resources. of everyone`s resources.

Sustainability

Abusive water consumption harms us all, water is becoming a scarce commodity, it has also been demonstrated that in the case of illegal connections consumption soars because it does not involve any payment.

Similarly, illegal discharges into sewage systems, aquifers, etc. have a negative impact on the environment and significantly complicate the recycling of water or its return to nature. recycling of water or its return to nature

Municipal Economy

As you know Emabesa is a company majority owned by Benalmádena Town Council, which means that the economic losses derived from the cost of water itself, as well as the human and material resources used to alleviate them, have a direct impact on the municipal coffers, which means that it is the money of all of us. as well as the human and material resources dedicated to alleviate them have direct repercussions on the municipal coffers, which is the money of all the people of Benalmadena. Benalmadena residents` money

Which facts are reportable?

• Illegal dumping
• Illegal connections to the public supply network
• Unauthorised connections to the public sewerage system
• Actions that contradict current regulations or anti-drought notices about
  • Garden irrigation
  • Filling of swimming pools
  • Other Community or municipal regulations

What impact will the complaint have on me?

It will not have any negative impact on you whatsoever. Whether you decide to tell us your details so that we can request more information about the facts or you decide to submit your report anonymously, this information will be kept completely confidential. anonymously, this information will be kept completely confidential.

What will Emabesa do after the complaint?

• It will investigate the alleged facts
• Depending on the type of complaint and its seriousness we will proceed to:
  • Initiate administrative and sanctioning procedures
  • Warn the alleged offender
  • Bring the facts to the attention of the appropriate authorities.
  • In some cases, supply may be withdrawn from the actors involved.